ATT And Apple Battle Over Data Leakage
I was one of those people with a family plan of Apple iPhones on the AT&T network that was getting hammered with the mysterious “DATA leakage” issue.
we were on the 6GB plan but exceeded that by double half way through the month and getting dinged at a $15 per GB clip. I think this has been going on since the introduction of iOS6. AT&T always tries to deny the issue, then blames Apple when pressed. Apple acknowledges the problem and then blithely suggests people switch to Verizon because they also had the issue, but managed to resolve it. Apple just cares about selling iPhones. however, I did speak with a buddy over there and he insists they simply want everyone with an iPhone in their hand to have a great experience. so, why not refer people to Verizon?
“But over the past seven months I’ve found myself inside a massive battle between AT&T and Apple, a battle that insiders tell me isn’t one I’m facing alone. Apple and AT&T are at war – pointing fingers and placing blame. And customers are footing the bill – absorbing thousands of dollars in ‘leaked’ data charges. It began with the release of iOS 6 on the iPhone 5 in late September of 2012 – and the companies have been at war ever since.”
what is genuinely astonishing about this is the media is not banging the drum and the Federal Trade Commission has not picked-up on any of this yet. the whole scam is clearly roosted within AT&T and their abject desire to rip-off their customers. at least Verizon had the balls and integrity to quietly resolve the problem. and, that effort alone damns AT&T.
in any event, as of today I told AT&T they had to credit back all the penalties (in my case $120) or let me out of my contract(s) so we could jump over to Verizon. they immediately gave me a credit (if you can call spending an hour with some chick in India immediate).
so… call AT&T today at 888-757-6500, and tell them Brian Patrick Cork sent you. do it!
peace be to my Brothers and Sisters.
brian patrick cork